At BTArtbox, we want your order to arrive safely and on time. Please review the information below for details about order processing, shipping rates, and estimated delivery times.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received.
Orders are generally processed Monday through Friday, excluding holidays. Please note that order processing time is separate from the shipping transit time.
Once your order has been shipped, you will receive available tracking information so you can follow your package’s progress.
Free Shipping
We offer free standard shipping on orders over $40, calculated after applicable discounts and before or after tax as reflected by the final checkout calculation.
Free shipping applies to eligible standard shipping services only. Expedited shipping is subject to the applicable expedited shipping fee.
Shipping Rates & Estimated Delivery Times
Shipping costs and available delivery options will be displayed at checkout based on your shipping destination, order, and selected shipping method.
United States
| Order Value | Shipping Method | Shipping Cost | Estimated Delivery |
|---|---|---|---|
| Under $40 | Standard Shipping | $5.99 | 3–5 business days |
| Over $40 | Standard Shipping | Free | 3–5 business days |
| Any Order | Expedited Shipping | $24.99 | 2–4 business days |
United Kingdom & Australia
| Order Value | Shipping Method | Shipping Cost | Estimated Delivery |
|---|---|---|---|
| Under $40 | Standard Shipping | $3.99 | 5–10 business days |
| Over $40 | Standard Shipping | Free | 5–10 business days |
| Any Order | Expedited Shipping | $24.99 | 3–7 business days |
Other Countries
| Order Value | Shipping Method | Shipping Cost | Estimated Delivery |
|---|---|---|---|
| Under $40 | Standard Shipping | $5.99 | 5–14 business days |
| Over $40 | Standard Shipping | Free | 5–14 business days |
| Any Order | Expedited Shipping | $24.99 | 4–12 business days |
Please note: Delivery estimates are provided for reference and are not guaranteed. Actual delivery times may vary due to the destination, carrier delays, customs processing, weather, holidays, or other circumstances outside our control.
Important Delivery Information
1. Make Sure Someone Can Receive Your Package
Most carriers deliver packages on business days, typically Monday through Friday. When possible, we recommend using a shipping address where you or an authorized person can receive the package during normal delivery hours.
Please also make sure your phone number and shipping information are accurate. A carrier may contact you if additional information is needed to complete delivery.
2. Signature and Delivered Packages
Certain shipping services or destinations may require a signature upon delivery.
If tracking information shows that a package has been successfully delivered to the shipping address and the package was accepted or signed for by you or an authorized person, BTArtbox is not responsible for subsequent loss or theft.
For this reason, please make arrangements to have someone available to receive your package when a signature is required or when you are concerned about leaving a package unattended.
3. Incorrect or Incomplete Shipping Information
Please carefully review your shipping information before completing your order.
If an order is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply to resend the package.
4. International Orders
International shipments may be subject to customs clearance, import duties, taxes, or other fees imposed by the destination country.
Any such charges, where applicable, may be the responsibility of the recipient. Customs processing may also affect the estimated delivery time.
Questions About Shipping?
If you have questions about your order, shipping options, or delivery, please contact our customer service team:
Email: info@btartboxnails.net
We’re happy to help with your BTArtbox order.